Terms and Conditions



By visiting and using curtaincallonline.com and its services, you agree to be subject to the following Terms and Conditions and Privacy Notice, whether or not you are a Member of the Site. 

Please read these terms and conditions carefully before using the Website.

These terms and conditions (“Terms of Use”), apply to the entire contents of the Website www.curtaincallonline.com, including any functionality and services offered on or through the Website.  

You may also wish to review our Privacy Notice, which outlines our approach to privacy, data protection and compliance with EU GDPR. 


“Site”, “Website” and “Platform”: www.curtaincallonline.com

“We” “Us” and “Our”: the company Curtain Call Ltd also referred to as Curtain Call

“Member”:  An individual or organisation who has signed up to create an account and membership on the Site.

“Freelancer”: an individual member working within the entertainment and events-based industries, with recognised job roles and skills, using the platform to find work and promote their own professional services

“Employer” or “Recruiter”: an organisation (or individual acting for an organisation) using the platform to find freelancers for collaborative work projects

“Original Content”: Any audio, video, photographic, written or originally devised content and material in any format created by Curtain Call and its employees.

“Profile” “Job Profile” and “Profile Page”: the page on the Site which your employment history, biography and other information allowed by You is displayed

“Registration Information”: information that is requested during the membership registration process, such as name and email address

“User”: Any person or entity that is accessing or using the functions on the “Site / Platform”.

“You” or “Your”: any User or Member reading these Terms and Conditions.

Intro, purpose and trading details

Curtain Call Limited is a UK-based company. The main service of the company is an online platform for entertainment and events individuals and organisations: https://www.curtaincallonline.com 

The Site is operated in the UK to provide a range of services for the global entertainment and events industries including – but not limited to – profile management,, casting services, communication tools, scheduling services, jobs promotion, job submission management.  Curtain Call also undertakes services for its own purposes such as content creation and hosting.

This site and related services are provided by Curtain Call whose registered office is 

Curtain Call Ltd, 

100 Church Street, 


East Sussex, BN1 1UJ. 

VAT number GB 215 0162 60. Registered company in England & Wales: 09402662.


By visiting the Website, including access or use through a computer, mobile device or mobile application, you accept and agree to be bound by these Terms of Use regardless of whether or not you choose to register with Us.  If you do not accept these terms and conditions, do not use the Website.

At our sole discretion, Curtain Call may revise and update the Terms of Use from time to time. All changes are effective immediately when We post them, and apply to all access to and use of the Website. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. 

You are expected to check this page so you are aware of any changes, as they are binding on you and your use of the Website.


Visitors to the Site (“Users”) can access some information without a registration. Members should be aware that any information you choose to make visible on their Profile can be seen by Users of the site.

Registered Users (“Members”) can access the website and its services, content and functions.  Some services offered by Us require an additional subscription and you may be required to make a payment.

Each User name permits one person to access the password-protected portion of the Site. You agree that you will not share your user name and password with any third party. 

By becoming a member of Curtain Call you agree to being signed up to our newsletters. If you would like to opt out, either unsubscribe on the newsletters or contact us on info@curtaincallonline.com.

Membership is contingent on acceptance of these Terms and Conditions and the Privacy Notice.


To be eligible for Membership, you must meet the following criteria and you represent and warrant that you: 

  • are, will be or have been a Theatre Professional and fulfill one of the eligible roles (see Membership Categories);
  • are of the age of majority in your country of residence or; are the registering Adult (as defined in “Special Note About Minors”) registering and maintaining a Membership on behalf of a minor; 
  • are not currently restricted from using the services or not otherwise prohibited from being a Member; 
  • are not a competitor of Curtain Call or are not using the Site for reasons that are in competition with Curtain Call Limited; 
  • have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party or any applicable law;

will respect and not violate any rights of Curtain Call Limited, including Curtain Call Limited’s copyrights, trademark rights, and other intellectual property rights; 


  • an actor, dancer, other artist related to performance
  • a technician working in entertainment, events or performing arts
  • a creative working in entertainment, events or performing arts
  • a professional representative (agent or manager) of an individual or production company. 
  • a musician working in entertainment, events or performing arts
  • a casting director working in entertainment, events or performing arts
  • a producer working in entertainment, events or performing arts
  • a production company working in entertainment, events or performing arts
  • a venue working in entertainment, events or performing arts 
  • a supplier or organisation affiliated to entertainment, events or performing arts

Special Note about Minors

As a Member, you affirm that you are either more than 16 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use.

The site and the services are not intended for Members under the age of 16. Such Users are not permitted to register or subscribe to the Site unless the parent, guardian or agent of a such User registers on behalf of them. In such circumstances, the parent, guardian or agent of the Member affirms that they also comply with these Terms of Use.


As a Member of the Site:

  • You represent and warrant that all Registration Information you submit is truthful, accurate, current and complete and you will keep the information up-to-date
  • You warrant that you are not creating an account with the intention of impersonating someone with or without their consent
  • You authorise Curtain Call, Ltd to make any inquiries, either directly or through third parties, that we consider necessary to validate information that you choose to display on your Profile Page
  • You will maintain the accuracy of such information by updating and revising it promptly
  • Your use of the Site does not violate any applicable law or regulation. 
  • You warrant that if you are using the “Site” on behalf of a Member of Curtain Call (as an agent or official representative) you have the Member’s sole and implicit permission to do so and that you are individually bound by the Terms of Use as an individual Member
  • You agree that you will not share your Member username and password with any third party

Restrictions on Use

The Site is provided for lawful purposes only. By accessing or using the Site, you agree and warrant that in connection with your use of the Site you will not:

  • alter any trademark, copyright contained on the Site
  • copy or seek to copy or “rip” any audio, video or audiovisual content from the Site
  • exploit any part of the Site for commercial gain
  • any unsolicited or unauthorised advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, requests for money, petitions for signature, or any other form of solicitation; or
  • seek to impersonate another person or entity on the Site
  • solicit or collect personal data or information of any kind about users on the Site
  • use or attempt to use another person’s information, account, password or access to services on the Site

Jobs – Terms and Conditions

Responding to Job Posts

By using the Site as an freelancer, you acknowledge and agree that:

  • You are a Member of the Curtain Call site and agree to the T’s & C’s relating to Membership
  • You will only apply for jobs that are applicable to you as a professional
  • You agree that other Members of Curtain Call, including freelancers and employers, may contact you through the site for legitimate reasons
  • When using the messaging function on the site, you will only message other Members of Curtain Call when needing to do so for legitimate reasons (employment opportunities, responding to professional enquiries, etc.)
  • You have the required skills for each job for which you apply
  • You will not misrepresent yourself in a way that may result in damaging Curtain Call or their members’ representation
  • If you are using the site as an agent or representative, you have the authority to apply for jobs on behalf of the individual professional
  • The accuracy of the information submitted for a job opportunity or posting rests with the employer and not with Curtain Call
  • The decision to offer you jobs rests with the employers (casting directors, producers, production managers, directors, suppliers, etc.) on each particular job and not with Curtain Call
  • Curtain Call cannot guarantee that a potential employer will offer you an interview
  • Curtain Call cannot guarantee you work 

By using this facility you agree to render harmless Curtain Call for any misrepresentation, or false information that is provided by the job poster.  You also agree to indemnify Curtain Call against claims made for any misrepresentation or false information that you provide as part of your usage of this site.

Posting Job Opportunities / Finding Freelancers

By using the Site as an Employer, you acknowledge and agree that:

  • You are a Member of the Curtain Call site and agree to the T’s & C’s relating to Membership.
  • All information supplied by you is honest, truthful and accurate
  • When using the messaging function on the site, you will only message other Members of Curtain Call when needing to do so for legitimate reasons (employment opportunities, responding to professional enquiries, etc.)
  • You only post jobs that are paid in line with NMW and NLW regulations
  • You fully understand your obligations regarding the National Minimum Wage – click here for more information.
  • You are aware of and agree to comply to all applicable laws, including, but not limited to, laws relating to the National Minimum Wage, Equal Opportunities / Non-Discrimination, Tax and Employment.
  • By posting a job for professionals on the site, you are aware of and are adhering to industry minimums set forth by Equity, BECTU, ITC the MU or any other regulatory bodies (this list is neither exclusive nor exhaustive).
  • If employing a minor, you will have the necessary licenses in place before commencement of work. It is illegal for children under the age of 16 to work without formal licensing – in order that they are protected and insured.
  • All information supplied by you is honest, truthful and accurate.
  • By posting a job opportunity on the site, you are confirming your awareness, understanding, and compliance of government issued advice relating to Covid-19 precautions and restrictions
  • Your job postings accurately reflect your needs and the pay and conditions of such employment will not significantly change after posting the job on the Curtain Call Site
  • All information supplied to you from a Curtain Call member will be treated as strictly private and confidential and will not be shared with third parties without the Curtain Call Member’s consent
  • You will not use the Curtain Call Site to advertise any products or services in any way
  • Curtain Call has the right to remove a jobs posting if it deems it to not strictly adhere to these terms and conditions

By using this facility you agree to render harmless Curtain Call for any misrepresentation, or false information that is provided to you by the job applicant.  You also agree to indemnify Curtain Call against claims made for any misrepresentation or false information that you provide as part of your usage of this site.

Intellectual Copyright and Use of Curtain Call Content and User Generated Content

  • All “Original Photography Content” used on curtaincallonline.com is exclusively the property of Matt Humphrey & Curtain Call Ltd, unless otherwise stated.
  • All “Original Video Content” and “Original Audio Content” used on curtaincallonline.com is exclusively the property of Curtain Call Ltd, unless otherwise stated.
  • Reproduction of any of the photography, video, audio and content on this website is strictly prohibited. We will pursue any copyright infringement vigorously.
  • Where content is original, we promise our viewers and customers that the content is not available anywhere else, therefore we take the exclusivity arrangements we make with theatres and agents very seriously and will pursue any copyright infringement.
  • Members who post content on the Site must either own the copyright or have the explicit permission of the copyright holder before the content is uploaded.

Credit Reclassifying

Curtain Call retains the right to reclassify credits without the user’s consent if it is deemed that a credit has been wrongly (either inadvertently or advertently) requested.  If Curtain Call believes this is the case, you will receive an email explaining that your credit request has been modified.

Content Errors (Member)

If Curtain Call or one of their affiliates / partners observes information you have provided that Curtain Call does not deem to be correct, Curtain Call will contact you with the email connected to your membership.  If you believe that the credit has been changed erroneously, contact info@curtaincallonline.com 

Content Errors (Curtain Call)

If you spot anything on the Curtain Call website deemed incorrect, please inform a  representative of Curtain Call by emailing info@curtaincallonline.com.

Content Reporting

If there is an image or content on the Site that you are not happy with, please report this by emailing us at info@curtaincallonline.com  

Curtain Call takes copyright infringement extremely seriously. If you have reason to believe that a copyright infringement has taken place, regardless if said content has been created by Curtain Call or a third party, please contact info@curtaincallonline.com 


Curtain Call is committed to protecting the privacy of the site’s Users and Members. Please review our Privacy Notice which gives full transparency on our data protection policy and GDPR compliance. 


  • Membership costs include VAT at the standard rate (20%). This price is displayed at the checkout. 
  • Some products purchased outside of membership (books, merchandise etc) do not include VAT. 
  • Payment for products is made via Stripe Merchant Portal. If there is an issue with your payment method and your payment is not processed, your order will not be processed. 

Billing (if paying for subscriptions)

  • Payment on curtaincallonline.com is made via Stripe. Payment methods include Visa, Mastercard and if applicable, Maestro. 
  • You will be charged either monthly or annually. 
  • You will be charged immediately upon submitting your payment details
  • Annual payments are charged in advance.
  • If an annual membership is due for renewal, one month before the renewal date, the account owner will be contacted by Curtain Call who will remind the Member of their renewal. If a Member would like to continue and renew, Curtain Call will take the annual payment fee as agreed. 
  • If for any reason your payment is not successfully made and you do not change your payment method or cancel your membership, we reserve the right to suspend your membership until a valid method of payment has been made and accepted. 
  • We reserve the right to change our membership and pricing plans from time to time, however, if any changes that apply to you will be notified one month prior to the changes taking place. 

Membership Cancellation

In the event of the Member wanting to cancel their account, they may do so at any point by either choosing ‘Cancel my account’ in their Account settings and following the instructions or emailing info@curtaincallonline.com . The Member’s subscription would then terminate at their next given renewal date. 

Transaction currencies

Transaction currency on curtaincallonline.com is made in Pound Sterling (GBP). All transactions made will be made in Pound Sterling (GBP).

If Pound Sterling (GBP) is not your local currency, Stripe will convert this at the payment screen phase of your transaction.

Promo codes

From time to time, Curtain Call may run promotional codes / offers. All promotional codes / offers are subject to availability. Curtain Call Ltd reserves the right to change the promotional codes / offers without advanced notice.


If you have any questions about these terms and conditions, please contact us at:

Curtain Call Ltd

100 Church Street




Curtain Call Ltd is a Registered Company in England & Wales: 09402662

Curtain Call Ltd is a VAT registered company: GB 215 0162 60

© 2020 Curtain Call. All rights reserved.