TERMS AND CONDITIONS


Terms:

“Site”: www.curtaincallonline.com

“We”: Curtain Call, Ltd 

“Member”:  An individual or organisation belonging to, working in, affiliated with or aspiring to join the theatre industry who has signed up to Curtain Call’s services

“Original Content”

“User”: Any person or entity that is accessing the content or using the functions on the “Site”.


Intro, purpose and trading details

 

Curtain Call is a limited company registered in England and Wales.  Curtaincallonline.com is operated in the UK to provide a range of services for the theatre industry including - but not limited to - profile management, stage management tools, casting services, communication tools, scheduling services, jobs promotion job submission management.  Curtain Call also undertakes services for its own purposes such as content creation and hosting, online retail opportunities  and 

 

By visiting and using curtaincallonline.com and its services, you agree to be subject to the following terms and conditions whether or not you are a Member of the Site. 

 

Please read the Terms and Conditions carefully.

 

This site and related services are provided by Curtain Call whose trading address and registered office is Curtain Call Ltd, 100 Church Street, Brighton, East Sussex, BN1 1UJ. VAT number GB 215 0162 60. Registered company in England & Wales: 09402662.


Membership

You may become a “Pro” Member: of the Site if you are or your organisation is:


If you are using the “Site” on behalf of a member of Curtain Call you are individually bound by this Agreement as an individual User.


In order to become a member of Curtain Call, you agree that you are at least 18 years old. If you are under 18, you agree that you have full permission from your parent or guardian to access the “Site”. You also agree that you have full permission from the bill payer to register or subscribe.

 

You agree that all information that you provide to Curtain Call will be correct, accurate and relevant. Failure to provide such information could potentially breach these Terms and Conditions discussed and could result in suspension of your account and services. You are responsible for updating such information and maintain that it is correct, accurate and relevant.

 

If you are a theatre professional entity, you understand that you may not create an account which is intended to impersonate / on behalf of someone, without their permission. Permission is granted between yourself and the user you are planning to base the profile on. Curtain Call will have no involvement within this agreement and cannot be held responsible. Any information you submit must be correct, accurate and relevant. If you submit a user’s profile which is not your own without permission, Curtain Call will suspend your account and services without a refund. If you are creating an account on behalf of someone and have obtained their permission, you must ensure the information is correct, accurate and relevant.


Each User name permits one person to access the password-protected portion of the Site. You agree that you will not share your user name and password with any third party. 

 

By becoming a member of Curtain Call you agree to being signed up to our newsletters. If you would like to opt out, either unsubscribe on the newsletters or contact us on info@curtaincallonline.com.


Type of user accounts and access rights

If you meet the eligibility requirements set out in these terms and conditions, you may become a member of Curtain Call by joining as a:

 

The Range of Memberships and Bolt-On’s

Curtaincallonline.com offers a range of membership options, each with different features and benefits and access rights

 


Eligibility

To be eligible for Membership, you must meet the following criteria and you represent and warrant that you:


During the Membership registration process, you will be prompted to provide personal information that allows us to know who you are, such as your full name and email address and an optional photo (such as a headshot). This information is gathered to allow Curtain Call to validate the Member.


By using the Site, you represent and warrant that: (i) all Registration Information you submit is truthful, accurate, current and complete; (ii) you will maintain the accuracy of such Registration Information by updating and revising it promptly; and (iii) your use of the Site does not violate any applicable law or regulation.


In the event you are an Industry Professional Entity providing Registration Information on behalf of Talent (that is, any actor, director, writer, or other artist you represent or on whose behalf you work), you warrant and represent that you have full authority to represent such Talent and provide us with the Registration Information and any other personally identifying information of such Talent, including a valid parent/guardian authorization where required by law.


You authorize Curtain Call, Ltd  to make any inquiries, either directly or through third parties, that we consider necessary to validate your Registration Information. 


UK Casting Limited reserves all rights to take legal action against anyone who provides inaccurate, false or incomplete personal information or is otherwise untruthful about their identity, and to suspend or cancel a Membership established using such information. Notwithstanding the foregoing, you acknowledge that UK Casting Limited cannot guarantee the accuracy of any information submitted by any User of the Site, including any identity information about any User.

 

Restrictions on Use

The Websites is provided for lawful purposes only. By accessing or using the Websites, you agree and warrant that in connection with your use of the Websites you will not:


Intellectual Copyright and Use of Curtain Call Content and User Generated Content

All “Original Photography Content” used on curtaincallonline.com is exclusively the property of Matt Humphrey & Curtain Call Ltd.

 

All “Original Video Content and “Original Audio Content” used on curtaincallonline.com is exclusively the property of Curtain Call Ltd.

 

Reproduction of any of the photography, video, audio and content on this website is strictly prohibited. We promise our viewers and customers that the content is not available anywhere else, therefore we take the exclusivity arrangements we make with theatres and agents very seriously and will pursue any copyright infringement vigorously.

 

By uploading content and imagery to curtaincallonline.com, you reserve the right for Curtain Call to use this content and imagery for promotional / publicity purposes. Any content hosted on Curtain Call will be available for Curtain Call to use.


Credit Reclassifying

Curtain Call retains the right to reclassify credits without the user’s consent if it is deemed that a credit has been wrongly (either inadvertently or advertently) requested.  If Curtain Call believes this is the case, you will receive an email explaining that your credit request has been modified.


Content Errors (User)

If Curtain Call or one of their affiliates / partners observes information you have provided that Curtain Call does not deem to be correct, Curtain Call will contact you with the email connected to your membership.  

 

Content Errors (Curtain Call)

If you spot anything on the Curtain Call website you do not deem correct, please inform a  representative of Curtain Call by emailing info@curtaincallonline.com.

 

Content Reporting

If there is an image you are not happy with, please report image or contact us on info@curtaincallonline.com

Curtain Call takes copyright infringement extremely seriously. If you have reason to believe that a copyright infringement has taken place, regardless if said content has been created by Curtain Call or a third party, please contact admin@curtaincallonline.com


Privacy

Curtain Call is committed to protecting the privacy of the site’s users. Please review our Privacy Policy which outlines any privacy and cookie policies in place.


Purchases

Membership costs include VAT at the standard rate (20%). This price is displayed at the checkout. Products purchased outside of membership (books, merchandise etc) do not include VAT. Payment for products is made via Barclaycard Merchant Portal. If there is an issue with your payment method and your payment is not processed, your order will not be processed.


Billing

Payment on curtaincallonline.com is made via Barclaycard. Payment methods include Visa, Mastercard and if applicable, Maestro.

 

You will be charged annually. Annual payments are made up front. Annual payment methods offer a one month free to cancel period. If an account owner decides to cancel after their one month trial period, there may be a cancellation fee associated. If an annual membership is due for renewal, one month before the renewal date, the account owner will be contacted by Curtain Call who will remind the user of their renewal. If a user would like to continue and renew, Curtain Call will take the annual payment fee as agreed. If a user would not like to renew and this has been stated to Curtain Call, then Curtain Call will not renew the account and no additional payment will be made.

 

Subscription memberships on curtaincallonline.com currently include a one month free trial. At this stage a non-refundable 1p transaction will take place to verify your card details. This is in order to guarantee payments of the amounts corresponding to the membership services. The confirmation of your bank account ensures that there is no error in your bank account information. This way payments are processed without any problems and you don’t have to face any additional unnecessary fees. Once these have been verified your one month free trial will begin. The repeat subscription will take place on this date one month onwards. The repeat subscription will continue to take payment automatically on this date until you cancel your membership.

 

For any reason your payment is not successfully made and you do not change your payment method or cancel your membership, we reserve the right to suspend your membership, until a valid method of payment has been made and accepted.

 

We reserve the right to change our membership and pricing plans from time to time, however, any changes that apply to you will be discussed with you one month prior to the changes taking place.

 

 

Membership Cancellation

In the event of the user wanting to cancel their account, they may do so at any point by either choosing ‘Cancel my account’ in their Account settings and following the instructions or emailing info@curtaincallonline.com. The users subscription would then terminate at their next given renewal date.


More information on Membership Cancellation can be found below.


You will be charged immediately upon submitting your payment details. If you notice any issues with your payment or you do not deem your payment correct, please email us immediately at info@curtaincallonline.com.


Transaction currencies

Transaction currency on curtaincallonline.com is made in Pound Sterling (GBP). All transactions made will be made in Pound Sterling (GBP).

 

If Pound Sterling (GBP) is not your local currency, Barclaycard will convert this at the payment screen phase of your transaction.


Deliveries and returns

Book stock control and delivery from books purchased from the Curtain Call Online Shop is handled by our trusted supplier Gardners.

 

Print orders and deliveries purchased from the Curtain Call Online Shop is handled by our trusted print suppliers ProDigi.

 

We have a variety of delivery charges that covers most UK and worldwide destinations. These are presented on the checkout phase of your order, where you will be made to choose a suitable delivery method. Please note there is no tracking or insurance on international deliveries. In some cases, additional shipping charges may apply. Curtain Call takes no responsibility for these additional shipping charges.

 

We will always aim to dispatch your order as per your selected delivery option and from receipt of your order. We shall not be liable in any way for losses, damages or expenses (whether direct, indirect or consequential) suffered by you due to delay or any failure to deliver the order to the place and by the date stated by you.

 

Any order damaged in transit must be reported immediately by signing the delivery note "Damaged on arrival" and returning it to us within 5 working days; any damaged goods must be retained by you for inspection. If the delivery note is signed without the comment “Damaged on arrival” we cannot be held responsible for damages in transit.

 

You will need to inspect your order immediately on delivery and if there are shortages or any problems at all with the order, you need to notify us within 24hrs after the time of delivery.

Curtain Call is in no way responsible for any delays, errors, damages or export restrictions in shipping including 3rd party or local deliveries. We will make every effort to rectify the situation where feasible.

 

Curtain Call will be happy to help you in returning, refunding or cancelling your order, although charges may apply depending on the stage of the order.

 

Curtain Call reserves the right to cancel any order and will give full refunds as appropriate.


Promo codes

From time to time, Curtain Call may run promotional codes / offers. All promotional codes / offers are subject to availability. Curtain Call Ltd reserve the right to change the promotional codes / offers without advanced notice.


Changes to site 

From time to time, Curtain Call will make changes to and/or update the Site and to Member’s functions and access.  You will be notified by email if:


Jobs Terms and Conditions

For our Jobs Posting and Applying, please click on this link.


Applying for a job:   By using this facility you agree to render harmless CurtainCall for any misrepresentation, or false information that is provided by the job poster.  You also agree to indemnify CurtainCall against claims made for any misrepresentation or false information that you provide as part of your usage of this site.


Posting a job:  By using this facility you agree to render harmless CurtainCall for any misrepresentation, or false information that is provided to you by the job applicant.  You also agree to indemnify CurtainCall against claims made for any misrepresentation or false information that you provide as part of your usage of this site.


Contact

If you have any questions about these terms and conditions, please contact us at:

 

Curtain Call Ltd

100 Church Street

Brighton

BN1 1UJ

info@curtaincallonline.com

 

Curtain Call Ltd is a Registered Company in England & Wales: 09402662

Curtain Call Ltd is a VAT registered company: GB 215 0162 60

© 2016 Curtain Call. All rights reserved.